A lot of individuals who start using their 1st web hosting account, or change companies, usually have questions regarding how certain operations are executed or run into difficulties when setting up different things, including emails, site settings, etc. That is the reason why, many companies have compiled documentation with the most common questions and problems in order to help their clients get info swiftly and seamlessly. Consequently, the client care team members can focus on actual issues that certain clients may be experiencing, because the solution for the smaller things will already be available on the web and clients will be able to easily handle them without having to touch base with the client service team. Having exhaustive documentation is truly important, particularly for new users with no previous experience at all, since the hosting service involves a plethora of features and lots of people can become baffled about what to do. A good knowledge base can both help you accomplish the procedures that you want and find out how the hosting service functions as a whole.

Extensive Online Documentation in Website Hosting

If you get a website hosting plan from us, you’ll obtain access to our thorough online documentation where you will find information about more or less everything associated with our web hosting packages. The topics range from how to create an email account on your feature phone, to how to do various things using an .htaccess configuration file. The articles are written in a simple-to-grasp way and offer in-depth guides on how to do a specific operation inside your Hepsia hosting Control Panel. You can also find info that is not connected directly to Hepsia, for example one that concerns web-based applications on your personal computer. The complete archive of articles will be located in the Control Panel’s Help section, but those that are dedicated to a certain Control Panel section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you will be able to find out de facto everything about your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared a detailed online knowledge base for all our current and future customers, so in case you get a semi-dedicated server package through us, you will be able to find any information that you are looking for at any time. We’ve got heaps of informative articles, which will help you better understand what’s going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are just two instances. Our exhaustive tutorials will help you accomplish anything you wish – extract an archive, import a MySQL database, forward a domain, and so on. In addition, we’ve also got troubleshooting instructions, which will permit you to discover what precipitates a particular problem and the potential solutions for it. If you cannot send e-mail messages or your domain returns a 500 Internal Server Error message, for example, you can consult our knowledge base and repair the issue right away. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.