An Intuitive Help Section
In the Hosting Control Panel you will find a detailed Help section offering a plethora of how–to articles and regularly asked questions. They are compiled by our support team of proficient techs. Simply fill in your question and our intelligent system will return the most suitable answer.
We have prepared a collection of step–by–step video tutorials that detailedly illustrate how you can remedy a typical issue associated with your Linux website hosting account. You’ll find the video lessons in the Help Center.
A One–Hour Support Ticket Response Time Guarantee
All our semi–dedicated servers are backed up by a 24–7 customer support service and feature a one–hour support ticket response time guarantee. Our experienced techs will be online for you 24x7 and will resolve any problem that you may possibly run into within maximum sixty minutes after the customer support ticket submission. Normally, an answer will be provided to you in less than 20 minutes.