Help and Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Reply Warranty

  • Our crew of qualified professionals will do their best to answer to your support tickets within up to 1 hour. If, however, the situation you have experienced requires aid from our Administrators’ =Team,= we’ll send the ticket to the person in charge and will post a note to notify you.

  • Top quality support service
  • Top–class Tech Support Service

  • Our technical assistance Department is going to be on shift for you 24x7 to to respond to all support request tickets that you submit. We offer technical help and support for all the packages that are pre–configured on your machine. These include our custom made Hosting Control Panel, the selected OS plus the server admin panel (with regards to the VPS type).

  • Intuitive help center
  • An Educational Help Section

  • In the Hosting Control Panel that is provided absolutely free in your virtual server, you can easily find a practical Help zone, consisting of everything you need to be aware of when administering your web–sites and software. We have introduced a wide range of how–to content articles and video training that show the common website management responsibilities in an easy–to–understand manner.