Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help team is qualified to fairly quickly deal with all of our Linux website hosting clients’ concerns and guidance demands. Through our ticketing system, it will be possible to supply your issue and a support crew member will get back to you in less than maximum 60 minutes. In fact, practice has shown that the ordinary answer time period is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • You could contact us 24x7x365 with any question you possibly have related to our services. We’ve specialists available continually to provide you with help at any time required. You could use the ticket system or drop an email any time, or you can pick–up the phone or use the live chat within business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need support while working within the Control Panel, you could always just click the Help control key and track down your question in the selection of content articles that will show up. We have as well turned the majority of the articles and reviews into movies. The collection of instructional videos will come up if you select the Videos key located in each section.